1st Line Support
1st Line Support Technicians can be seen as the organisation’s first line of defence against IT-related faults. To be a certified 1st Line Support Technician it’s advised to complete a CompTIA certification or Cisco, namely the A+ certification and CCNA …
1st Line Support Technicians can be seen as the organisation’s first line of defence against IT-related faults. To be a certified 1st Line Support Technician it’s advised to complete a CompTIA certification or Cisco, namely the A+ certification and CCNA Enterprise
- CompTIA A+
- Cisco CCNA Enterprise