Frequently Asked Questions

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Purchases & Refunds

The most common reasons for your payment to fail are either filters your bank applies to certain transactions made online, or amount limitations applied to your card. If your payment is being rejected, please reach out to your bank to get additional information.
All claims must be sent to within 5 days of the attended course.
Click Status > Sent to help narrow your search. Click on the name of the email with your coupon. Click Email Activity. Scroll down to the Coupon section and click Redeem Coupon.

Making Courses

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